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Finrock Virtual Event

Finning Cat is the largest global dealership of Caterpillar heavy machinery, equipment, parts and service.
Finning Cat is the largest global dealership of Caterpillar heavy machinery, equipment, parts and service.

The Problem

"Make it a truly unforgettable customer experience and an unmissable event. Make it every bit as engaging as our physical events. And make it totally different to anything that anyone in our industry has ever seen, done or even thought of before."

- Peter Seaman, Head of Customer Experience and Marketing, Finning CAT, UK & Ireland.

These 40 words defined the challenge of this brief, for our retained client, Finning Cat, UK & Ireland, resulting in a game changing event, to replace Finning’s presence at physical trade shows.  And, our proudest piece of agency work to date.

The Solution

The Early team devised, produced and delivered a spectacular, truly interactive virtual event, FINROCK21, which went live on 21st October 2021 from 10am – 4pm, following a three month multi-channel marketing and registration campaign, also delivered by Early.

Comprising a virtual expo for delegates to explore at their leisure, with SIX fully immersive 360zones, a virtual showroom full of Cat machinery, a ‘Jump In The Cab’ feature, PLUS a live TV studio broadcasting content and Q&As throughout the day.

So successful was FINROCK21, we have been asked to give it life after the initial show day and the platform is now an ongoing destination for marketing and sales activity, further increasing its ROI.

Outcomes

  • 14,448 marketing page views during 3 month registration campaign.
  • 982 unique delegate registrations (Target 500).
  • 550 unique delegate log-ins within first 6 hours of the live day (Target 250).
  • 15,580 page views on the live day.
  • Average of 37 pieces of content consumed per visitor.
  • Average time on site per visitor: 1 hour 28 minutes (Target 40 mins).
  • Exceptional customer engagement during and post event, delivering attributable sales revenue within first 24 hours.
  • Visitor data and analytics captured for targeted post-show marketing.
  • A truly stand-out virtual event, differentiating the Finning CAT brand from competitors, described as “the best customer experience and marketing platform I have ever witnessed…utterly game changing in our space!” by the UK & Ireland CEO.
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event
Finrock Virtual Event

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